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School staff:

Instruct borrowers to complete counseling
Printable Direct Loan and Direct PLUS exit loan counseling materials
Regulatory update information

If you have any questions about Online Counseling, contact the Mapping Your Future staff at feedback@mappingyourfuture.org or call: 1-800-374-4072

Borrowers:

Borrowers having difficulty with Online Counseling should contact Mapping Your Future by using the Contact Us feature or the Online Help links within the counseling sessions. These features send browser and system information to the Mapping Your Future staff, enabling them to troubleshoot questions and problems efficiently. 

Borrowers who need a copy of their most recent confirmation page can request it online.