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Details for Gaming Cage Workers


Description

In a gaming establishment, conduct financial transactions for patrons. May reconcile daily summaries of transactions to balance books. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gaming chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.

Tasks

  • Follow all gaming regulations.
  • Maintain confidentiality of customers' transactions.
  • Count funds and reconcile daily summaries of transactions to balance books.
  • Convert gaming checks, coupons, tokens, and coins to currency for gaming patrons.
  • Maintain cage security.
  • Determine cash requirements for windows, and order all necessary currency, coins, and chips.
  • Verify accuracy of reports such as authorization forms, transaction reconciliations, and exchange summary reports.
  • Cash checks and process credit card advances for patrons.
  • Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
  • Perform removal and rotation of cash, coin, and chip inventories as necessary.
  • Supply currency, coins, chips, and gaming checks to other departments as needed.
  • Provide assistance in the training and orientation of new cashiers.
  • Provide customers with information about casino operations.
  • Record casino exchange transactions, using cash registers.
  • Prepare bank deposits, balancing assigned funds as necessary.
  • Prepare reports, including assignment of company funds and recording of department revenues.
  • Establish new computer accounts.

Interests

  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, Training, Experience

  • Education - These occupations usually require a high school diploma.
  • Training - Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Knowledge

  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

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