Details for Postal Service Mail Carriers
Sort mail for delivery. Deliver mail on established route by vehicle or on foot.
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Sort mail for delivery, arranging it in delivery sequence.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Turn in money and receipts collected along mail routes.
- Sign for cash-on-delivery and registered mail before leaving the post office.
- Record address changes and redirect mail for those addresses.
- Hold mail for customers who are away from delivery locations.
- Bundle mail in preparation for delivery or transportation to relay boxes.
- Leave notices telling patrons where to collect mail that could not be delivered.
- Meet schedules for the collection and return of mail.
- Return incorrectly addressed mail to senders.
- Maintain accurate records of deliveries.
- Answer customers' questions about postal services and regulations.
- Provide customers with change of address cards and other forms.
- Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
- Register, certify, and insure parcels and letters.
- Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
- Enter change of address orders into computers that process forwarding address stickers.
- Complete forms that notify publishers of address changes.
- Sell stamps and money orders.
- Scan labels on letters or parcels to confirm receipt.
- Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Education, training, experience
- Education - These occupations usually require a high school diploma.
- Training - Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Experience - Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Education and Training -Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Customer and Personal Service -Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.