Details for Telecommunications Equipment Installers and Repairers, Except Line Installers
Set-up, rearrange, or remove switching and dialing equipment used in central offices. Service or repair telephones and other communication equipment on customers' property. May install equipment in new locations or install wiring and telephone jacks in buildings under construction.
- Note differences in wire and cable colors so that work can be performed correctly.
- Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
- Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
- Drive crew trucks to and from work areas.
- Inspect equipment on a regular basis to ensure proper functioning.
- Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
- Remove and remake connections to change circuit layouts, following work orders or diagrams.
- Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
- Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
- Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
- Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
- Remove loose wires and other debris after work is completed.
- Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
- Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
- Collaborate with other workers to locate and correct malfunctions.
- Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
- Test connections to ensure that power supplies are adequate and that communications links function.
- Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
- Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
- Designate cables available for use.
- Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
- Remove and replace plug-in circuit equipment.
- Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
- Clean and maintain tools, test equipment, and motor vehicles.
- Program computerized switches and switchboards to provide requested features.
- Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
- Maintain computer and manual records pertaining to facilities and equipment.
- Install updated software, and programs that maintain existing software or provide requested features such as time-correlated call routing.
- Enter codes needed to correct electronic switching system programming.
- Perform database verifications, using computers.
- Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
- Examine telephone transmission facilities to determine requirements for new or additional telephone services.
- Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
- Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
- Measure distances from landmarks to identify exact installation sites for equipment.
- Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
- Dig holes or trenches as necessary for equipment installation and access.
- Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
- Provide input into the design and manufacturing of new equipment.
- Place intercept circuits on terminals to handle vacant lines in central office installations.
- Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Education, training, experience
- Education - Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
- Training - Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
- Experience - Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
- Sales and Marketing -Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Administration and Management -Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Mathematics -Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- English Language -Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Engineering and Technology -Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Mechanical -Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Telecommunications -Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Computers and Electronics -Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Customer and Personal Service -Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.