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Details for Telecommunications Equipment Installers and Repairers, Except Line Installers


Description

Set-up, rearrange, or remove switching and dialing equipment used in central offices. Service or repair telephones and other communication equipment on customers' property. May install equipment in new locations or install wiring and telephone jacks in buildings under construction.

Tasks

  • Provide input into the design and manufacturing of new equipment.
  • Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  • Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  • Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
  • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  • Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
  • Inspect equipment on a regular basis in order to ensure proper functioning.
  • Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
  • Note differences in wire and cable colors so that work can be performed correctly.
  • Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas.
  • Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  • Remove and remake connections in order to change circuit layouts, following work orders or diagrams.
  • Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  • Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances in order to determine communication equipment requirements and procedures.
  • Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Test connections to ensure that power supplies are adequate and that communications links function.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  • Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
  • Clean and maintain tools, test equipment, and motor vehicles.
  • Collaborate with other workers in order to locate and correct malfunctions.
  • Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  • Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  • Designate cables available for use.
  • Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
  • Dig holes or trenches as necessary for equipment installation and access.
  • Drive crew trucks to and from work areas.
  • Examine telephone transmission facilities to determine requirements for new or additional telephone services.
  • Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.
  • Maintain computer and manual records pertaining to facilities and equipment.
  • Place intercept circuits on terminals to handle vacant lines in central office installations.
  • Program computerized switches and switchboards to provide requested features.
  • Remove and replace plug-in circuit equipment.
  • Remove loose wires and other debris after work is completed.
  • Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  • Enter codes needed to correct electronic switching system programming.
  • Measure distances from landmarks to identify exact installation sites for equipment.
  • Perform database verifications, using computers.

Interests

  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, Training, Experience

  • Education - Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Training - Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Knowledge

  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

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  • Telecommunications Line Installers and Repairers
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