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Details for Computer, Automated Teller, and Office Machine Repairers


Description

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Tasks

  • Advise customers concerning equipment operation, maintenance and programming.
  • Align, adjust, and calibrate equipment according to specifications.
  • Analyze equipment performance records in order to assess equipment functioning.
  • Assemble machines according to specifications, using hand tools, power tools, and measuring devices.
  • Clean, oil, and adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
  • Complete repair bills, shop records, time cards, and expense reports.
  • Converse with customers in order to determine details of equipment problems.
  • Disassemble machine to examine parts such as wires, gears, and bearings for wear and defects, using hand tools, power tools, and measuring devices.
  • Install and configure new equipment, including operating software and peripheral equipment.
  • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
  • Maintain records of equipment maintenance work and repairs.
  • Operate machines in order to test functioning of parts and mechanisms.
  • Read specifications such as blueprints, charts, and schematics in order to determine machine settings and adjustments.
  • Reassemble machines after making repairs or replacing parts.
  • Reinstall software programs or adjust settings on existing software in order to fix machine malfunctions.
  • Repair, adjust, or replace electrical and mechanical components and parts, using hand tools, power tools, and soldering or welding equipment.
  • Test components and circuits of faulty equipment in order to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
  • Test new systems in order to ensure that they are in working order.
  • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
  • Calibrate testing instruments.
  • Enter information into computers to copy programs from one electronic component to another, or to draw, modify, or store schematics.
  • Fill machines with toners, inks, or other duplicating fluids.
  • Maintain parts inventories, and order any additional parts needed for repairs.
  • Travel to customers' stores or offices to service machines, or to provide emergency repair service.
  • Train new repairers.

Interests

  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, Training, Experience

  • Education - Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Training - Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.

Knowledge

  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Skills

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Wages for this career
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