Details for Computer, Automated Teller, and Office Machine Repairers
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
- Converse with customers to determine details of equipment problems.
- Reassemble machines after making repairs or replacing parts.
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
- Advise customers concerning equipment operation, maintenance, or programming.
- Test new systems to ensure that they are in working order.
- Assemble machines according to specifications, using hand or power tools and measuring devices.
- Operate machines to test functioning of parts or mechanisms.
- Maintain records of equipment maintenance work or repairs.
- Install and configure new equipment, including operating software or peripheral equipment.
- Maintain parts inventories and order any additional parts needed for repairs.
- Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
- Align, adjust, or calibrate equipment according to specifications.
- Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
- Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
- Complete repair bills, shop records, time cards, or expense reports.
- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
- Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
- Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
- Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
- Lay cable and hook up electrical connections between machines, power sources, and phone lines.
- Analyze equipment performance records to assess equipment functioning.
- Fill machines with toners, inks, or other duplicating fluids.
- Train new repairers.
- Calibrate testing instruments.
- Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Education, training, experience
- Education - Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
- Training - Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
- Experience - Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
- Engineering and Technology -Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Customer and Personal Service -Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Computers and Electronics -Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.