Career summary

Details for Storage and Distribution Managers


Description

Plan, direct, and coordinate the storage and distribution operations within an organization or the activities of organizations that are engaged in storing and distributing materials and products.

Tasks

  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Plan, develop, or implement warehouse safety and security programs and activities.
  • Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
  • Respond to customers' or shippers' questions and complaints regarding storage and distribution services.
  • Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
  • Monitor inventory levels of products or materials in warehouses.
  • Develop storage and distribution models that include factors such as warehouse locations, customer locations, or available transportation modes to maximize operational efficiency or sustainability.
  • Track and trace goods while they are en route to their destinations, expediting orders when necessary.
  • Participate in setting transportation and service rates.
  • Prepare and manage departmental budgets.
  • Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
  • Evaluate locations for new warehouses or distribution networks to determine their potential usefulness.
  • Examine products or materials to estimate quantities or weight and type of container required for storage or transport.
  • Interview, select, and train warehouse and supervisory personnel.
  • Advise sales and billing departments of transportation charges for customers' accounts.
  • Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
  • Arrange for necessary shipping documentation and contact customs officials to effect release of shipments.
  • Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
  • Arrange for storage facilities when required.
  • Examine invoices and shipping manifests for conformity to tariff and customs regulations.
  • Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.
  • Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.
  • Evaluate freight or inventory costs associated with transit times to ensure that costs are appropriate.
  • Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
  • Develop or implement plans for storage and distribution activities that emphasize technological solutions for sustainability, such as investment in smart or eco-friendly containers, dynamic distribution networks, warehouse renovations, or fuel efficient fleets.
  • Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.
  • Plan or implement environmental training programs and activities.
  • Evaluate the environmental implications of new warehouses or distribution networks.
  • Select modes of transportation for the distribution of goods that minimize pollution, such as carbon output or other environmental impacts.
  • Identify and implement carbon minimization activities to offset carbon emissions, such as by planting trees, purchasing carbon credits, or purchasing green technologies, such as air filtration or alternative energy vehicles or power.

Interests

  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, training, experience

  • Education - Most of these occupations require a four-year bachelor's degree, but some do not.
  • Training - Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
  • Experience - A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Knowledge

  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  • Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Time Management - Managing one's own time and the time of others.
  • Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Related careers

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  • First-Line Supervisors/Managers of Office and Administrative Support Workers
  • First-Line Supervisors/Managers of Transportation and Material-Moving Machine and Vehicle Operators
  • Industrial Production Managers
  • Management Analysts
  • Purchasing Managers
  • Transportation Managers
  • Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation