Career summary

Details for Combined Food Preparation and Serving Workers, Including Fast Food


Description

Perform duties which combine both food preparation and food service.

Tasks

  • Communicate with customers regarding orders, comments, and complaints.
  • Accept payment from customers, and make change as necessary.
  • Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
  • Clean and organize eating, service, and kitchen areas.
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Collect and return dirty dishes to the kitchen for washing.
  • Wash dishes, glassware, and silverware after meals.
  • Notify kitchen personnel of shortages or special orders.
  • Relay food orders to cooks.
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
  • Cook or reheat food items such as french fries.
  • Perform personnel activities such as supervising and training employees.
  • Distribute food to servers.
  • Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers.
  • Arrange tables and decorations according to instructions.
  • Serve food and beverages to guests at banquets or other social functions.
  • Provide caterers with assistance in food preparation or service.
  • Plan, prepare, and deliver meals to individuals with special dietary needs.

Interests

  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, training, experience

  • Education - Some of these occupations may require a high school diploma or GED certificate.
  • Training - Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
  • Experience - Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.

Knowledge

  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

Related careers

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  • Cashiers
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  • Counter and Rental Clerks
  • Counter Attendants, Cafeteria, Food Concession, and Coffee Shop
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  • Food Preparation Workers
  • Food Servers, Nonrestaurant
  • Waiters and Waitresses