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Details for First-Line Supervisors/Managers of Landscaping, Lawn Service, and Groundskeeping Workers


Plan, organize, direct, or coordinate activities of workers engaged in landscaping or groundskeeping activities, such as planting and maintaining ornamental trees, shrubs, flowers, and lawns, and applying fertilizers, pesticides, and other chemicals, according to contract specifications. May also coordinate activities of workers engaged in terracing hillsides, building retaining walls, constructing pathways, installing patios, and similar activities in following a landscape design plan. Work may involve reviewing contracts to ascertain service, machine, and work force requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.


  • Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained.
  • Provide workers with assistance in performing duties as necessary to meet deadlines.
  • Direct and assist workers engaged in the maintenance and repair of equipment such as power tools and motorized equipment.
  • Maintain required records such as personnel information and project records.
  • Prepare service estimates based on labor, material, and machine costs, and maintain budgets for individual projects.
  • Order the performance of corrective work when problems occur, and recommend procedural changes to avoid such problems.
  • Perform personnel-related activities such as hiring workers, evaluating staff performance, and taking disciplinary actions when performance problems occur.
  • Review contracts or work assignments to determine service, machine, and workforce requirements for jobs.
  • Train workers in tasks such as transplanting and pruning trees and shrubs, finishing cement, using equipment, and caring for turf.
  • Answer inquiries from current or prospective customers regarding methods, materials, and price ranges.
  • Confer with managers and landscape architects to develop plans and schedules for landscaping maintenance and improvement.
  • Identify diseases and pests affecting landscaping, and order appropriate treatments.
  • Install and maintain landscaped areas, performing tasks such as removing snow, pouring cement curbs, and repairing sidewalks.
  • Negotiate with customers regarding fees for landscaping, lawn service, or groundskeeping work.
  • Perform administrative duties such as authorizing leaves and processing time sheets.
  • Plant and maintain vegetation through activities such as mulching, fertilizing, watering, mowing, and pruning.
  • Prepare and maintain required records such as work activity and personnel reports.
  • Recommend changes in working conditions or equipment use, in order to increase crew efficiency.
  • Design and supervise the installation of sprinkler systems, calculating water pressure, and valve and pipe coverage needs.
  • Tour grounds such as parks, botanical gardens, cemeteries, or golf courses to inspect conditions of plants and soil.
  • Direct activities of workers who perform duties such as landscaping, cultivating lawns, or pruning trees and shrubs.
  • Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
  • Schedule work for crews depending on work priorities, crew and equipment availability, and weather conditions.
  • Confer with other supervisors to coordinate work activities with those of other departments or units.
  • Direct or perform mixing and application of fertilizers, insecticides, herbicides, and fungicides.
  • Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
  • Inventory supplies of tools, equipment, and materials to ensure that sufficient supplies are available and items are in usable condition.
  • Investigate work-related complaints in order to verify problems, and to determine responses.


  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, Training, Experience

  • Education - Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Training - Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.


  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Time Management - Managing one's own time and the time of others.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Related Careers

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  • First-Line Supervisors/Managers of Animal Husbandry and Animal Care Workers
  • First-Line Supervisors/Managers of Construction Trades and Extraction Workers
  • First-Line Supervisors/Managers of Food Preparation and Serving Workers
  • First-Line Supervisors/Managers of Housekeeping and Janitorial Workers
  • First-Line Supervisors/Managers of Logging Workers
  • Lodging Managers
Wages for this career
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