Career summary

Details for Locker Room, Coatroom, and Dressing Room Attendants


Description

Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

Tasks

  • Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
  • Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
  • Clean facilities such as floors or locker rooms.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Refer guest problems or complaints to supervisors.
  • Maintain a lost-and-found collection.
  • Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
  • Activate emergency action plans and administer first aid, as necessary.
  • Procure beverages, food, and other items as requested.
  • Collect soiled linen or clothing for laundering.
  • Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
  • Operate washing machines and dryers to clean soiled apparel and towels.
  • Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
  • Attend to needs of athletic teams in clubhouses.
  • Provide assistance to patrons by performing duties such as opening doors or carrying bags.
  • Operate controls that regulate temperatures or room environments.
  • Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
  • Provide or arrange for services such as clothes pressing, cleaning, or repair.
  • Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
  • Stencil identifying information on equipment.
  • Set up various apparatus or athletic equipment.

Interests

  • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Education, training, experience

  • Education - These occupations usually require a high school diploma.
  • Training - Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Knowledge

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

Related careers

  • Child Care Workers
  • Combined Food Preparation and Serving Workers, Including Fast Food
  • Counter and Rental Clerks
  • Tour Guides and Escorts
  • Transportation Attendants, Except Flight Attendants and Baggage Porters
  • Waiters and Waitresses