Career summary

Details for Cashiers


Description

Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.

Tasks

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Answer customers' questions, and provide information on procedures or policies.
  • Help customers find the location of products.
  • Issue receipts, refunds, credits, or change due to customers.
  • Greet customers entering establishments.
  • Supervise others and provide on-the-job training.
  • Assist customers by providing information and resolving their complaints.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
  • Answer incoming phone calls.
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
  • Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
  • Offer customers carry-out service at the completion of transactions.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Compute and record totals of transactions.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Sort, count, and wrap currency and coins.
  • Weigh items sold by weight to determine prices.
  • Issue trading stamps and redeem food stamps and coupons.
  • Pay company bills by cash, vouchers, or checks.
  • Post charges against guests' or patients' accounts.
  • Request information or assistance using paging systems.
  • Process merchandise returns and exchanges.
  • Cash checks for customers.
  • Sell tickets and other items to customers.
  • Compile and maintain non-monetary reports and records.

Interests

  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, training, experience

  • Education - These occupations usually require a high school diploma.
  • Training - Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Knowledge

Skills

Related careers

  • Billing, Cost, and Rate Clerks
  • Combined Food Preparation and Serving Workers, Including Fast Food
  • Counter and Rental Clerks
  • Parts Salespersons
  • Postal Service Clerks
  • Receptionists and Information Clerks