Career summary

Details for Gaming Change Persons and Booth Cashiers


Description

Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

Tasks

  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
  • Exchange money, credit, and casino chips, and make change for customers.
  • Maintain cage security according to rules.
  • Count money and audit money drawers.
  • Reconcile daily summaries of transactions to balance books.
  • Listen for jackpot alarm bells and issue payoffs to winners.
  • Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
  • Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.
  • Calculate the value of chips won or lost by players.
  • Work in and monitor an assigned area on the casino floor where slot machines are located.
  • Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.
  • Furnish change persons with a money bank at the start of each shift.
  • Perform minor repairs on slot machines, such as clearing coin jams.

Interests

  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, training, experience

  • Education - These occupations usually require a high school diploma.
  • Training - Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Experience - Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Knowledge

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

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