Career summary

Details for Equal Opportunity Representatives and Officers


Description

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

Tasks

  • Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
  • Prepare reports related to investigations of equal opportunity complaints.
  • Interview persons involved in equal opportunity complaints to verify case information.
  • Study equal opportunity complaints to clarify issues.
  • Interpret civil rights laws and equal opportunity regulations for individuals or employers.
  • Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.
  • Develop guidelines for nondiscriminatory employment practices.
  • Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.
  • Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
  • Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.
  • Conduct surveys and evaluate findings to determine if systematic discrimination exists.
  • Prepare reports of selection, survey, or other statistics and recommendations for corrective action.
  • Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.
  • Act as liaisons between minority placement agencies and employers or between job search committees and other equal opportunity administrators.
  • Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.
  • Review company contracts to determine actions required to meet governmental equal opportunity provisions.
  • Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.
  • Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.
  • Participate in the recruitment of employees through job fairs, career days, or advertising plans.

Interests

  • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Education, training, experience

  • Education - Most of these occupations require a four-year bachelor's degree, but some do not.
  • Training - Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
  • Experience - A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.

Knowledge

  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Persuasion - Persuading others to change their minds or behavior.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Related careers

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  • Eligibility Interviewers, Government Programs
  • First-Line Supervisors/Managers of Office and Administrative Support Workers
  • Government Property Inspectors and Investigators
  • Insurance Adjusters, Examiners, and Investigators
  • Judges, Magistrate Judges, and Magistrates
  • Personnel Recruiters