Conduct training and development programs for employees.
- Keep up with developments in area of expertise by reading current journals, books and magazine articles.
- Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
- Schedule classes based on availability of classrooms, equipment, and instructors.
- Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
- Offer specific training programs to help workers maintain or improve job skills.
- Monitor, evaluate and record training activities and program effectiveness.
- Attend meetings and seminars to obtain information for use in training programs, or to inform management of training program status.
- Coordinate recruitment and placement of training program participants.
- Evaluate training materials prepared by instructors, such as outlines, text, and handouts.
- Develop alternative training methods if expected improvements are not seen.
- Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors or customer representatives.
- Screen, hire, and assign workers to positions based on qualifications.
- Select and assign instructors to conduct training.
- Devise programs to develop executive potential among employees in lower-level positions.
- Design, plan, organize and direct orientation and training for employees or customers of industrial or commercial establishment.
- Negotiate contracts with clients, including desired training outcomes, fees and expenses.
- Supervise instructors, evaluate instructor performance, and refer instructors to classes for skill development.
- Monitor training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.
- Refer trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies if warranted.
- First-Line Supervisors/Managers of Office and Administrative Support Workers
- Instructional Coordinators
- Management Analysts
- Recreation Workers
- Training and Development Managers