Federal Student Aid migrating to new “sender” email addresses

By Marlene Seeklander

Man working on laptop computer at a desk.

Financial aid professionals, students, and parents will soon see new “sender” email addresses when receiving communications from Federal Student Aid (FSA).

In a November 5 Electronic Announcement, FSA announced that starting this fall they are changing the email address used to send critical information and announcements.

FSA will migrate outbound email communications from noreply@studentaid.gov to one of the following addresses:

Financial aid professionals may receive questions from students or parents about the authenticity of these communications. The email addresses are legitimate and authorized to send communications about federal student aid.

In 2027, financial aid professionals and other partners will begin receiving emails and other important communications from the following addresses:

The new email addresses should be added to contacts or safe-sender lists to ensure time-sensitive updates are received without interruption.

Resources to help identify official communications and protect against student loan scams are available on the Avoiding Student Aid Scams page.

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