If you aren’t able to do your job because you’ve lost access to critical federal financial aid systems, you may want to check if your account needs confirmation.
The Department of Education announced that they have removed access to enrolled services for accounts that had not been actively confirmed. Primary Destination Point Administrators (Primary DPA) had until December 10 to review and validate their assigned TG/FT numbers as outlined in an October Electronic Announcement and also via reminder email notifications.
Access to these accounts can be restored by having the Primary DPA perform the account validation process. Step-by-step instructions are provided in the October 21 Electronic Announcement.
Questions can be directed to the FPS Help Desk by calling 1-800-330-5947 or by emailing support@fps.ed.gov.
