EDExpress users who still need to make corrections to the 2024-25 FISAP now have a workaround for an issue affecting the calculation of total income for dependent and independent students.
In a December 9 Electronic Announcement, the Department of Education (ED) outlined that the issue only impacts records that have a null or negative value for the FISAP Total Income on the active ISIR transaction or Packaging record in EDExpress.
As part of the workaround, ED recommends that users create a query to identify impacted student records (ISIR or Packaging), create a file format to extract key student record fields used to calculate FISAP Total Income, then perform an external export to create a data file of student records in order to complete the necessary FISAP questions (or to correct values submitted previously). The announcements outline more details of the workaround.
Questions regarding EDExpress can be directed to the FPS Help Desk at 1-800-330-5947 or by email at support@fps.ed.gov.
Questions about the FISAP should be directed to the FSA Partner and School Relations Center at 1-800-848-0978 or by email at CODSupport@ed.gov.
