Department of Education

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Servicing changes for borrowers seeking Public Service Loan Forgiveness

By Catherine Mueller Borrowers on track to receive Public Service Loan Forgiveness will soon see some changes in how their loans are serviced. The U.S. Department of Education (ED) is updating its systems and contact centers to better manage the Public Service Loan Forgiveness (PSLF) process to improve the overall borrower experience. For borrowers already working […]

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US Department of Education building

Department reminds financial aid professionals where to find FAFSA Simplification updates

By Catherine Mueller Just in case you were afraid to ask, there’s a place where you can find everything you always wanted to know about FAFSA Simplification. In a March 22 Electronic Announcement, the Department of Education reminded financial aid professionals about the FAFSA Simplification Information area. In the announcement, the Department said the FAFSA Simplification Information area “has

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Deadline nearing to apply for waiver of Federal Work Study community service requirements

By Catherine Mueller Institutions who won’t be able to meet the community service requirements of the Federal Work Study program have until next month to request a waiver. In a March 12 Electronic Announcement, the Department of Education said April 22 is the deadline for an institution to submit a waiver request for the 2024-25 Federal Work

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US Department of Education building

Department issues software update to resolve ISIR import issue

By Catherine Mueller Importing ISIRs has been a top priority for many financial aid professionals this week, but errors were preventing any progress on that goal. To correct the issue, the Department of Education announced on March 13 that it has a service release to correct the issue. According to the announcement, the service release is now available

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FAFSA contributor update listserv available

By Catherine Mueller The U.S. Department of Education is making improvements to the StudentAid.gov account creation process for those without Social Security numbers. According to the National College Attainment Network (NCAN), the Department will automate much of the process and expand call center staff. The Department also created an e-mail listserv for students and families impacted

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