Department of Education

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2024-25 FAFSA records reprocessed to address various issues

By Marlene Seeklander Financial aid professionals have probably noticed that recent ISIR loads have included some reprocessed 2024-25 FAFSA records. A recent Electronic Announcement from the Department of Education details information about the reprocessed records, with each being assigned a separate Reprocessing Reason Code. The reprocessed record categories include: Ongoing Conflicting Information The Department also acknowledged […]

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Access removed for unconfirmed Electronic Services User Accounts

By Marlene Seeklander If you aren’t able to do your job because you’ve lost access to critical federal financial aid systems, you may want to check if your account needs confirmation. The Department of Education announced that they have removed access to enrolled services for accounts that had not been actively confirmed. Primary Destination Point Administrators

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Cost of attendance information must be readily available to enrolled and prospective students

By Marlene Seeklander Students and families, who understand a college’s cost of attendance, can better prepare for the expense. For colleges and universities, providing cost of attendance information is an important compliance issue. The Department of Education reminds Title-IV eligible schools in a December 2024 FSA Enforcement Bulletin that institutions must make cost of attendance information

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2025-26 FSA Handbook Application and Verification Guide now available

By Marlene Seeklander Another tool is now available as you begin processing for the 2025-26 award year. The Department of Education announced that the Application and Verification Guide of the 2025-26 Federal Student Aid Handbook is now available. Financial aid administrators and counselors use this guide when helping students with the financial aid process, filing the

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TEACH Grant processing update

By Marlene Seeklander TEACH Grant recipients now have a streamlined process to manage their participation in the program. In a December 16 update to an earlier Electronic Announcement (LOANS-24-05), the Department of Education announced that the TEACH Grant Program has moved to StudentAid.gov and the processing of TEACH Grant forms has resumed. With this new process,

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Christmas and New Year’s holiday hours for Federal Student Aid and Mapping Your Future

By Marlene Seeklander Hopefully, your holiday list doesn’t include working on Christmas or New Year’s day, but if you do, be aware that some Federal Student Aid offices are taking a break or will have modified hours. Federal Student Aid (FSA) announced that their federal offices and Federal Student Aid processors and contact centers will be

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FAFSA Call Center extended hours available

By Marlene Seeklander Students and families needing FAFSA assistance now have more opportunities available to contact the FAFSA Call Center. The FAFSA Call Center is offering expanded hours, including evenings and weekends, which started November 22 and extend through March 2, 2025. In addition, English and Spanish speaking agents are available, as well as interpretation services in

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2024 Virtual FSA Conference Post-Event Resources

By Marlene Seeklander While another FSA Conference is in the books, there are some post-event tasks you may want to check off your list. The Department of Education announced that the 2024 Virtual Federal Student Aid Training Conference had over 20,500 registered participants for the four-day conference. Attendees can provide feedback to assist in future planning

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Financial Value Transparency and Gainful Employment resource page available

By Marlene Seeklander Having resources in one place is essential for understanding and complying with new regulations. The Department of Education announced a new resource page on the FSA Training Center that provides Financial Value Transparency and Gainful Employment (FVT/GE) training materials in one central location. To assist schools in understanding and complying with the FVT/GE regulations

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